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Privacy Policy / Health Union Privacy Policy

Effective Date: August 19, 2020

At Health Union we take your privacy seriously.

Legal language can be confusing. So, we hope the answers to these Frequently Asked Questions help you understand what our Terms of Use and Privacy Policy are all about. Please note that these FAQs are not a replacement for the Terms of Use and Privacy Policy, so be sure to read them in their entirety.

Health Union’s Privacy Policy has been established to help consumers understand the information we may collect or gather when you use and visit This Privacy Policy also applies to information that we obtain when you communicate or interact with us outside of the Site, including by e-mail, telephone and otherwise. BY USING OR VISITING THE SITE YOU AGREE TO COMPLY WITH THE TERMS OF USE AND CERTIFY THAT YOU HAVE FULLY REVIEWED AND UNDERSTAND THE PRIVACY POLICY OF, WHICH MAY BE UPDATED AND AMENDED FROM TIME TO TIME. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, YOU MUST NOT ACCESS OR USE OUR SITE OR OTHERWISE COMMUNICATE WITH US.

Keep in mind that the Privacy Policy applies only to Health Union-owned and -operated sites and does not apply to third party websites, webpages, blogs, applications, widgets or other experiences that we may link to, or that may be offered by third parties (“Third Party Sites”). Links to Third Party Sites are provided only for your convenience and, as such, you access them at your own risk.

Terms not otherwise defined herein have the meanings provided in the Terms of Use.

How We Collect Information

Information You Provide to Us. We collect information that you provide directly to us, including when you register for an account, respond to a survey or provide other feedback about the Site, or contact us with questions or comments about the Site. We will not ask for or request sensitive information, such as government identifiers or financial information. Please do not provide this information to us through e-mails, feedback forms or in any other way unless specifically requested.

Information Generated from Use of the Site. We also collect certain technical information when you access, browse and use our Site, including information that we automatically receive and record from your browser or mobile platform on our server logs. This technical information helps us operate and provide our Site to you, and includes standard information about visits and system capabilities, such as:

  • information about the device(s) you use to access our Site, including MAC address, IP address, browser type and version, your location, time zone setting, browser plug-in types and versions, operating system and platform, device type, device and application identifiers, operating information, mobile carrier, and cookies;
  • information about your visits to the Site, including the full URL clickstream to, through, and from the Site, including dates and times;
  • information we need and use to facilitate your use of our Site (including to provide access to third party websites and services), such as URL requests, destination IP addresses, or device configuration details;
  • pages you view, searches you run, length of time browsing search results, specific search results you select to view, length of visits to other pages, page interaction information (such as scrolling, clicks, and mouse-overs), your engagement with certain variable/dynamic elements of a page and methods used to browse away from the page; and
  • page response times and download errors.

Some of the information we collect is generated using cookies and beacons. For more details about cookies, beacons, and your choices, see Cookies and Beacons below.

Information from Other Sources. In order to serve you better, we may also combine information you provide to us on the Site with information from third parties, including demographic or public information. Such third parties may include service providers, such as, Inc. and Google Inc., advertising partners, and ad networks that help us understand our Users and provide better service to our Users.

How Information May Be Used

Personally Identifiable Information. Health Union does not collect personally identifiable information from you unless you have voluntarily provided it to us. “Personally Identifiable Information” means information that we can use to identify or contact you, such as your username, password, and e-mail address.

It is important for you to understand that it is not mandatory for you to provide your Personally Identifiable Information to use or visit the Site. We only collect Personally Identifiable Information that you have provided it to us by choosing to register with the Site, signing up for any tools or services such as newsletters or alerts, or in the course of your participation in a forum, blog or other interactive activity. In addition, any Personally Identifiable Information you submit in connection with your participation in a contest, giveaway or other promotion sponsored by Health Union or any of its affiliates will be treated in accordance with this Privacy Policy, except as specifically set forth in the rules for those contests, giveaways or promotions.

We may use Personally Identifiable Information collected on the Site for the following purposes:

  • to create and manage your account;
  • to provide the Site to you;
  • to evaluate the quality of the information available on the Site, provide more relevant content, analyze Site usage, and improve the Site;
  • for the specific purpose for which it was volunteered (for example, to respond to your inquiries or fulfill a request you made using the Site);
  • to deliver communications or obtain feedback relevant to your use of the Site;
  • to develop, market, sell or provide products and services;
  • operate, evaluate and improve our business, including conducting surveys and market research, developing new products, services, and promotions (such as, for example, special events, programs, offers, contests), analyzing and enhancing existing products, services, and promotions, managing our communications; performing accounting, auditing, and other internal functions;
  • for detecting and protecting against error, fraud or other criminal activity; and
  • as permitted by, and to comply with, any legal or regulatory requirements, process or provisions.

In addition, we may use your information as described in any notice provided at the time you provide the information; and for any other purpose for which you may provide consent.

Health Union encourages you to omit any Personally Identifiable Information or other sensitive information from Your Content. Health Union does not intend for Users to include Personally Identifiable Information in User Content, and does not review or approve all User Content before posting. Your Content will be posted in public areas of the Site and treated by Health Union as non-confidential Non-Personally Identifiable Information in accordance with this Policy, regardless of whether it contains Personally Identifiable Information.

Non-Personally Identifiable information. We may also gather some Non-Personally Identifiable Information about you during your use or visit to the Site. Non-Personally Identifiable Information is information that cannot be used to identify or contact you and may include information about your computer or mobile device, including operating system information and browser type, as well as the date and time of your visit. Health Union also may use your Non-Personally Identifiable Information to present you with targeted content and advertisements (including on third party websites and applications). Such targeted content and advertisements may include marketing for the Site, or the sites, products or services of our business and advertising partners. Your Non-Personally Identifiable Information also may be used to optimize and determine the effectiveness of content and advertisements, analyze interactions with content and advertisements.

We may also combine technical information, or Non-Personally Identifiable Information, about your use of our Site with information that we obtain from other Users to use in an aggregate or anonymous manner for similar purposes. Information collected on the Site will be gathered by us directly or through third party service providers working on our behalf.

Links to Third Party Sites

Some services, content and advertisements which appear on the Site are hosted on, or contain links to, Third Party Sites. Health Union does not control or endorse any Third Party Sites. If you provide Personally Identifiable Information to the Third Party Sites, remember that the privacy policies of those third parties apply. We are not responsible or liable for any content presented by or contained on any Third Party Sites, including, but not limited to, any advertising claims or marketing practices. We also are not responsible or liable for any privacy or security policies of any Third Party Site.

In addition, if you participate in the interactive features on the Site (by posting comments or testimonials) or if you share information with social media sites (such as Facebook® or Twitter®), you should be aware that any information you submit there can be read, collected or used by other Users and could be used to send you unsolicited messages. We are not responsible for the information you choose to disclose and make public in these forums.

How We May Share the Information We Gather

Personally Identifiable Information. We will not sell or share your Personally Identifiable Information with third parties for the third party’s own direct marketing purposes without your express consent. (However, please note that if you click on or otherwise interact with an advertisement on our Site, the advertiser may assume that you meet its target criteria, even though we have not shared your Personally Identifiable Information.)

Health Union will only share Personally Identifiable Information with a sponsor or third party in the following limited circumstances:

  • You have expressly consented to our sharing of the information (for example, if you have indicated an interest in receiving information about a clinical trial, we may share your e-mail address with the trial sponsor);
  • Our service providers, to the extent reasonably necessary to enable us operate our business and provide our Site to you, as described in this Privacy Policy (e.g., to an e-mail service provider in order to enable us to e-mail you);
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process or governmental request, or to protect against imminent harm to the rights, property or safety of Health Union, its Users or the public as required or permitted by law; or
  • In the event that Health Union or substantially all of its assets are or may be acquired by a third party, or is the subject of any merger, reorganization, or liquidation, in which case Personally Identifiable Information about the Site’s Users may be one of the transferred assets.

We do not permit these third parties to use any Personally Identifiable Information we share for any purpose other than (i) as described in this Privacy Policy, and (ii) to comply with their own legal requirements.

Notice to California Residents. California Civil Code permits California residents to learn more about our information sharing practices and request that we not share your Personally Identifiable Information with third parties for their direct marketing purposes. If you are a California resident, you may contact [email protected] to request information regarding whether and how we share Personally Identifiable Information with third parties for their direct marketing purposes and/or to request that such information not be shared with third parties for such purposes.

Non-Personally Identifiable Information. In addition, we may share Non-Personally Identifiable Information, including aggregated or anonymized data:

  • with analytics, search engine, or other service providers that help us improve our Site;
  • to report to our affiliates, licensors and service providers, advertising partners and ad networks about the use of various aspects of the Site;
  • with other Users or prospective Users of the Site; and
  • to advertisers and advertising networks to select and serve relevant advertisements.

Cookies and Beacons

Please note that the following information in this “Cookies and Beacons” Section does not apply to Users located in the European Union (EU). Health Union does not collect or retain any cookies or beacons on Users known to be located in the EU.

We may use cookies, beacons and similar technologies, now or in the future, to support the functionality of our Site. This provides a better experience when you visit our Site and allows us to improve our Site. Our service providers, advertising partners and ad networks may use cookies and beacons to collect and share Non-Personally Identifiable Information about your activities both on our Site and on other websites, including, for example, to provide you targeted advertising based upon your interests. In addition, third parties that are unaffiliated with us may also collect information about you, including tracking your browsing history, when you use our Site. We do not have control over these third party collection practices. If you wish to minimize these third-party collections, and you can adjust the settings of your browsers or install plug-ins and add-ins.

  • Browser Cookies. A browser cookie is a small file placed on the hard drive of your computer. That cookie then communicates with servers, ours or those of other companies that we authorize to collect data for us, and allows recognition of your personal device. We associate cookies with Personally Identifiable Information in order to allow you to use the automatic recognition capabilities on restricted areas of the Site or ask us to contact you with additional marketing information. We do not otherwise collect Personally Identifiable Information from browser cookies and we do not associate browser cookies with your Personally Identifiable Information.You may use the tools available on your computer or other device to set your browser to refuse or disable all or some browser cookies, or to alert you when cookies are being set. However, if you refuse or disable all browser cookies, you may be unable to access certain parts or use certain features or functionality of our Site.If you would like to deactivate automatic recognition after registration, you may disable the persistent cookie that supports recognition using the tools in your browser. If you choose to disable the cookies that support automatic recognition, you will need to re-enter your email and password each time you access a gated portion of the Site.

    Unless you have adjusted your browser settings so that it refuses all cookies, we may use cookies when you direct your browser to our Site.

    To learn more about cookies, you can visit

  • Beacons. Our Site and e-mails may contain small electronic files known as beacons (also referred to as web beacons, clear GIFs, pixel tags and single-pixel GIFs) that permit us to, for example, count Users who have visited those pages or opened an e-mail and for other website-related statistics. Beacons in e-mail marketing campaigns allow us to track your responses and your interests in our content, offerings and web pages. You may use the tools in your device to disable these technologies as well.

Google Analytics. We may use Google Analytics to analyze the audience of the Site and improve our content. Personally Identifiable Information is not collected from Google Analytics. For further information about how Google Analytics collects and processes data, please visit the following site: Google Analytics enables us and our third party vendors, including Google, to match the interests of our Site’s visitors with appropriate ads after they leave our website through remarketing services. As a result, a visitor to our Site may see a customized advertisement on a Google search results page, or other webpage, after leaving the Site. Data collected through the use of “DoubleClick cookies” does not include your Personally Identifiable Information and will only be used in accordance with this Privacy Policy and Google’s privacy policy. You can set preferences for how Google advertises to you by visiting Google’s Ads Settings page here: You can also permanently opt-out of the Google Analytics Advertising Features you by visiting this page:

Your Choices

Your Cookies Preferences. Health Union believes in providing you with an optimal experience and may use the data provided through cookies or web beacons to display advertisements or content that match your preferences. You always have the option to set your browser cookies setting as you wish. You can at any time decide to delete all cookies on your computer. It is important for you to know that for an optimal use of Health Union operated sites, your browser should accept cookies, as it will enable us to experience all the tools and functionalities available on the Site.

How We Respond to “Do Not Track” Signals. Our Site does not respond to or alter its practices detailed herein based upon your selection of the “Do Not Track” setting or other “opt out” setting or feature that may be offered by your browser; however, we reserve the right to do so in the future.

Email Communications. You may use the Site without providing any Personally Identifiable Information. If you sign up on this Site to receive electronic newsletters or promotional emails from Health Union, including new ideas, special offers and event information, or to otherwise receive communications about our or our partners’ products and services, you have the right at any time to opt out of receiving emails from us by emailing [email protected] or clicking the unsubscribe link provided at the bottom of all communications we send. There is no charge to you to unsubscribe.

Digital Advertising Alliance. Health Union and some of our third party advertisers and display networks participate in the Digital Advertising Alliance’s Self-Regulatory Program for Online Behavioral Advertising and Self-Regulatory Program for Multi-Site Data and allow consumers to opt-out of targeted advertising based on web activity tracking. For more information regarding the foregoing, please visit Please note that even if our third party advertisers or display networks participate in the Digital Advertising Alliance’s Self-Regulatory Program for Online Behavioral Advertising or Self-Regulatory Program for Multi-Site Data, and you opt out of targeted advertising based on web activity tracking, you still may receive standard advertisements from us and targeted advertisements from third parties. You may need to re-click the link and follow the instructions provided therein if you delete cookies or other similar technology or use a different computer, device or browser.

Updating or Deleting Information. The accuracy of the information we have about you is very important. Users may update their information at any time by logging in to their user account and updating their profile questions. Otherwise, to review, correct or delete your Personally Identifiable Information, please contact us at [email protected]. For more information about your choices, or to review or correct your Personally Identifiable Information, please contact us as indicated in the “Contact Us” section of this Privacy Policy.


Health Union uses reasonable administrative, physical and electronic security measures to protect against the loss, misuse and alteration of Personally Identifiable Information. No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Health Union to intercept or access transmissions or private communications unlawfully. While we strive to protect personally identifiable information, neither Health Union nor our service providers can ensure or warrant the security of any information you transmit to us over the internet, in particular on open forums. Any such transmission is at your own risk.

Protection of Children

As clearly stated in our Terms of Use, this Site is not intended for use by children, especially those under 13. If you are under the age of 13, you are not authorized to submit any Personally Identifiable Information to Health Union. We do not knowingly collect any data for anyone under the age of 13 years of age. If we discover that we have collected any personally identifiable information from a child under the age of 13, we will suspend the associated account and remove that information from our database as soon as possible. By registering for an account or submitting any Personally Identifiable Information to us, you represent and warrant that you are 13 years of age or older.

International Jurisdictions

The Site is hosted in the United States of America and not intended for use in other jurisdictions, and does not target residents of other jurisdictions. You agree to abide by applicable United States federal, state and local laws, rules and regulations in connection with your use of the Site and your agreements with us. If you are accessing our Site from another jurisdiction, (i) you do so at your own risk, and (ii) you are solely responsible for compliance with all applicable laws, rules and regulations, including export laws and any regulations and local laws regarding online conduct and content.

In particular, please note that the General Data Protection Regulation (GDPR) does not apply to Health Union’s activities. Health Union is not established in the European Union (EU) and to our knowledge does not conduct any tracking of individuals located in the EU.

Contact Us

If you have any questions, concerns, regarding your privacy or our Privacy Policy you can contact us at [email protected]. You can also reach us at 484-985-9715 where you will be prompted to leave a voicemail. Please note you will receive a faster response through email. Any written correspondence can be sent to:

Health Union, LLC
1 International Plaza
Suite 550
Philadelphia, PA 19113

Changes to this Privacy Policy

Health Union may change this Privacy Policy from time to time and may make such changes, which will become effective immediately. We encourage our Users to visit this page and the Terms of Use on a regular basis to ensure that you have read the most recent version. You can determine when the Privacy Policy was last updated by referring to the “Effective Date” legend at the top of this page. If you do not accept the terms of this Privacy Policy, please do not use the Site. Your continued use of this Site following the posting of changes to this Privacy Policy will be considered your consent to those changes.